Terms of Service

1. Introduction

Welcome to The Sapphire Group (the “Company,” “we,” or “us”). By using our website, booking services, or interacting with us in any way, you agree to be bound by these Terms of Service (these “Terms”). If you do not agree to these Terms, please do not use our services.

2. Services

We offer bookkeeping and advertising services to small businesses. Our services include, but are not limited to, account reconciliation, budgeting, financial forecasting, and online advertising. We may update or change our services at any time without notice.

3. Fees and Payment

Our fees for services will be agreed upon in writing prior to the commencement of any work. Payment is due upon receipt of invoices. If payment is not received within 14 days of the invoice date, a late fee of 10% will be applied. If payment is still not received after 30 days, we reserve the right to terminate our services and pursue legal action if necessary.

4. Confidentiality

We will keep all information related to your business and finances strictly confidential, except as required by law or as necessary to provide our services.

5. Termination

Either party may terminate our services at any time with 30 days written notice. Upon termination, all fees for services rendered up until that point will be due and payable.

6. Limitation of Liability

We will use reasonable care and skill in providing our services, but we cannot guarantee the success of any advertising campaign or the accuracy of any bookkeeping services. In no event will we be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with our services.

7. Governing Law

These Terms and our services will be governed by and construed in accordance with the laws of the state of California, without giving effect to any principles of conflicts of law.

8. Dispute Resolution

Any disputes arising out of or in connection with these Terms or our services will be submitted to mediation in accordance with any statutory rules of mediation. If mediation does not successfully resolve the dispute, the parties may proceed to seek an alternative form of resolution in accordance with any other rights and remedies afforded to them by law.

9. Entire Agreement

These Terms constitute the entire agreement between you and us, and supersede any prior agreements or understandings, whether written or oral.

10. Changes to These Terms

We reserve the right to change these Terms at any time, and any changes will be effective upon posting. Your continued use of our services after any changes have been made will constitute your acceptance of those changes.

By using our services, you acknowledge that you have read and understand these Terms of Service, and agree to be bound by them. If you have any questions about these Terms, please contact us.